Terms and Conditions – Vibratopis

Effective Date: 10/06/2025

Welcome to Vibratopis. These Terms and Conditions govern your access to and use of our website https://vibratopis.com and any purchases made through it. By using our site, you agree to these terms.

1. General Use

By accessing our website, you confirm that you are at least 18 years old or using the site with parental supervision. You agree not to misuse the site or its content in any unlawful or unauthorized way.

2. Product Information

We strive to ensure all product descriptions, images, prices, and availability are accurate and up to date. However, natural variations in size, shape, and color may occur in fresh produce. All prices are shown in GBP and include VAT unless stated otherwise.

3. Order Acceptance

Your order is a request to purchase, not a contract. Orders are confirmed only after we verify availability and issue a confirmation email. We reserve the right to cancel or refuse any order at our discretion.

4. Payments

We accept major credit/debit cards, PayPal, and other secure payment methods. Orders must be paid in full at checkout. Payment processing is handled securely through encrypted third-party services.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to weather or location. You are responsible for providing accurate delivery details. For full terms, see our Shipping Policy.

6. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. However, if you receive incorrect, damaged, or poor-quality items, please notify us within 24 hours. Full details are in our Refund and Return Policy.

7. Intellectual Property

All content on this site, including text, logos, images, and layout, is the property of Vibratopis or its licensors and may not be used without written permission.

8. Privacy

We are committed to protecting your privacy. Please review our Privacy Policy for full details on how we collect, store, and use your personal information.

9. Limitation of Liability

Vibratopis shall not be held liable for indirect, incidental, or consequential damages arising from your use of the website or our products.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of the website after changes implies your acceptance.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@vibratopis.com
Phone: 070 2491 3171
Address: 63 Seafield Place, Four Roads, United Kingdom

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Shipping Policy – Vibratopis

Effective Date: 10/06/2025

At Vibratopis, we are committed to delivering fresh produce to your doorstep as quickly and safely as possible. This Shipping Policy explains our delivery methods, timelines, coverage areas, and conditions.

1. Shipping Coverage

We currently deliver to most regions within the United Kingdom. If your address is outside our delivery zone, you will be notified at checkout or via email.

2. Processing Time

Orders placed before 12:00 PM (GMT) on business days are typically processed and dispatched on the same day. Orders placed after this time will be processed the next business day.

• Orders made on weekends or public holidays will be processed on the next business day.

• During peak times (e.g. holidays), processing may take 1–2 extra days.

3. Delivery Time

Estimated delivery times:

• Local deliveries (within 30 miles): Same-day or next-day delivery.

• National deliveries (outside local area): 1–3 business days.

Delays may occur due to weather, courier issues, or high demand. We always aim to communicate updates clearly if your delivery is affected.

4. Shipping Fees

• Standard Shipping: £3.99

• Free Shipping: For orders over £50

• Express Delivery (where available): £6.99

Shipping fees are automatically calculated at checkout.

5. Delivery Instructions

Customers can leave special delivery instructions during checkout (e.g., “leave at front door”). We will do our best to follow these, but cannot guarantee compliance in all situations.

6. Missed or Failed Deliveries

If a delivery attempt fails due to incorrect address or customer unavailability, we will contact you via phone or email. A re-delivery may incur an additional fee.

7. Packaging

We use eco-friendly, recyclable, and insulated packaging to maintain freshness and minimize environmental impact.

8. Order Tracking

Once your order is dispatched, a tracking link (if applicable) will be sent to your email. You can also log in to your account on https://vibratopis.com to check delivery status.

9. Damaged or Delayed Deliveries

If your order arrives damaged or late, please contact us within 24 hours of delivery. We will investigate and offer a refund, replacement, or store credit in accordance with our Refund and Return Policy.